Helpful Tips

Here you get guides, tips and answers to questions you would like to ask regarding using the TERAWORK platform

Communication outside the platform

At terawork, we are committed to ensuring that your interests are protected at all costs. That’s why communicating with a buyer outside our secure network is highly discouraged. If you take your communication or work delivery outside the platform, not…

Deliver work files with teradrive

We’ve thought about your needs and we’ve made life extremely easy for you (because as always, we care). Once you’re done with your client’s work, all you have to do is upload the product files onto our terawork drive. This…

TERAWORK Messaging Channel

Send a message to your client You’ve probably already noticed that little conversation logo in the drop-down menu. If you haven’t, well good thing you’re reading this email. Our messaging channel allows sellers to effectively communicate with their clients (seeing…

Sometimes you may need to extend work duration

Do you need a little more time? As a seller, there may be times you’ll be unable to meet up and want to extend work duration. We get it, we’ve all been there. If you find yourself in this situation…

Choose the right work duration

How long will it take you to complete an order Let your clients know how long it will take you to complete their work. Be careful not to agree to durations you cannot meet up with. We want them to…

Clients may contact you

Always keep your line open Every now and then, potential buyers may need to communicate directly with you before deciding on your work. Or they need may need work that is not expressed in the work package section of your…

Your experience with clients matters: say something!

Let us know how it’s going Hi seller, You mean a lot to us. That’s why we want to know how you feel at all times. Upon completion of a client’s work, you get to review your buyers. This will…

Get feedback from clients on your service

Hear what your clients have to say When you’ve successfully submitted a client’s work, he gets the chance to give a review (positive or negative) concerning your service. Your goal should be able to rack up as many positive reviews…

The Work Management Tab

Everyone needs a little order in their lives If you haven’t already figured it out, the work management feature was created to help you manage all your jobs. All your works that are yet to be submitted will appear in…

Share Your Unique URL

Let Your Friends Know How You’re Doing By sharing your unique URL with your friends across various social media platforms (Facebook, Twitter, Instagram etc.), you lead them straight to your terawork profile. Then they can lead clients to your page…